Privacy Policy

Dayplay ("Dayplay", "we", "us", or "our"), operated by Dayplay LLC ("Company"), is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how it is shared, and what rights you have regarding your personal data when using the Dayplay mobile applications and services (the "Service").

Summary of What We Collect

Categories collected: account info (via Apple/Google sign-in), profile info, UGC (photos, recommendations, tips, ratings), search queries, location (coarse and/or precise, when in use), and device/usage data. Why: to deliver location-based event feeds, AI-backed search, personalization, moderation, security, and support. Retention: as described in Section 4. We do not sell your personal information. Full details follow.

1. Information We Collect

A. Information You Provide to Us

• Account Information:When you create an account via third-party authentication (Sign in with Apple, Google Sign-In), we receive your email address, display name, and unique user identifier. With Apple Sign in, you may choose to use Apple's Private Relay email.
• Profile Information: User avatar, bio, and display preferences.
• User-Generated Content (UGC): Recommendations, local gem submissions, tips, photos, and ratings you voluntarily upload.
• Content Reports & Support Requests: Information submitted when reporting objectionable content or contacting support.
• Search Queries: Text you type into Discover search when you choose to search.

B. Information Collected Automatically

• Location Data (When In Use): With your explicit permission, we collect coarse and/or precise geolocation data while the app is active in order to show nearby events, venues, and distance calculations. We do not track your background location when the app is closed.
• Device & Usage Data: Operating system version, device model, app performance metrics, search queries, and in-app interactions.
• Photos & Camera:With your permission, the app accesses your device's camera or photo library solely when you choose to attach photos to recommendations, gem submissions, or your profile.

2. How We Use Your Information

We use the collected information for the following purposes:

1. Core Service Delivery: Providing location-based event feeds (Live Now, Happening Today, Weekend Events), search results, and map views.
2. AI & Semantic Search: With your consent on first use of text search, translating discovery queries into relevant activity recommendations using OpenAI and related ranking infrastructure. You may decline and continue browsing feeds and the map without text search.
3. Personalization & Bookmarking: Synchronizing your saved listings, custom folders, and upvotes across devices when signed in; offline Save/Going snapshots may remain on your device.
4. Community & Moderation: Displaying community recommendations and enforcing zero-tolerance policies against harmful or abusive content, including Report and Block tools for signed-in users.
5. Security & Troubleshooting: Preventing fraud, authenticating user sessions, and monitoring backend system performance.

3. How We Share Information

We do not sell your personal data or location history. We only share information in the following limited circumstances:

• Infrastructure & Storage: AWS (hosting, database, storage) and Cloudflare R2 (object storage for user photos and uploaded media), used to operate and secure the Service.
• AI & Semantic Search:OpenAI, used to translate your text search queries into activity recommendations. When you use AI-backed search, your search text and city name (for example "San Francisco") may be sent to OpenAI. Precise GPS coordinates are used on Dayplay servers to rank nearby results and are not sent to OpenAI.
• Authentication Providers: Apple and Google, used to process Sign-In under their respective privacy policies. Dayplay does not use Facebook or X (Twitter) login.
• Analytics & Diagnostics: providers used for app performance metrics and crash diagnostics, processed in aggregate to keep the Service reliable.
• Public Community Features:Content you explicitly post as a public recommendation (e.g., Locals' Favorites) is visible to other Dayplay users under your chosen display name and avatar.
• Legal Requirements: If required by law, subpoena, or to protect the safety, rights, or property of Dayplay, our users, or the public.

We do not operate an advertising offer wall, and we do not use Facebook or X (Twitter) login in the current Service.

Do Not Sell or Share My Personal Information

Dayplay does not sell your personal information and does notshare it for cross-context behavioral advertising. Because we do not engage in these activities, we do not maintain a "Do Not Sell or Share My Personal Information" opt-out link. If our practices change, we will update this Policy and provide an opt-out mechanism as required by law. You may still contact us at info@dayplay.io to confirm our practices or to submit a related request.

4. Data Retention & Account Deletion

• Data Retention: We retain personal information only as long as needed for the purposes described above, per category:
  • Account & profile info: while your account is active; deleted within 30 days of account deletion.
  • UGC (photos, recommendations, tips, ratings): while your account is active; deleted within 30 days of account deletion.
  • Search queries: retained in de-identified/aggregated form only as needed for service quality; identifiable query text is not kept longer than 30 days.
  • Location data (when in use): used in real time to serve nearby results and not retained as location history.
  • Device & usage / diagnostics: up to 12 months, then aggregated or deleted.
  • Support & content-report records: up to 12 months for record-keeping and safety.
• In-App Account Deletion: You have the right to delete your account and associated server data at any time.
  • To delete your account, open the Dayplay app → Profile → Delete Account (requires sign-in).
  • Upon successful deletion, your account credentials, profile records, saved items, and personal submissions are permanently deleted from our primary databases within 30 days. Device-local Save/Going data may remain until you clear app data or uninstall.

5. Security of Your Data

We employ industry-standard administrative, technical, and physical safeguards to protect your personal data, including TLS encryption in transit, encrypted storage at rest, and role-based access controls.

6. International Data Transfers

Dayplay LLC is based in the United States and processes and stores data on servers located in the United States. If you access the Service from outside the US, your information will be transferred to, stored, and processed in the US. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses and, where applicable, your consent.

7. Your Rights & Choices (GDPR / CCPA / State Privacy)

Depending on your jurisdiction, you have the right to:

• Right to Know — request the categories and specific pieces of personal information we have collected, and how we use and disclose it.
• Right to Delete — request deletion of personal information we have collected from you, subject to legal exceptions.
• Right to Correct — request correction of inaccurate personal information.
• Right to Opt Out of Sale/Sharing — we do not sell or share your personal information for cross-context behavioral advertising; see the statement in Section 3.
• Right to Limit Use of Sensitive Personal Information — we use precise location only to provide the Service and do not use it for other purposes without your consent.
• Right to Non-Discrimination — we will not deny you service, charge different prices, or provide a lower quality of service for exercising your privacy rights.
• Withdraw location or photo permissions at any time via your device's system settings.
• Decline AI-backed search consent and continue using browse and map features.

To exercise any of these rights, contact us at info@dayplay.io.

Submitting a Request / Authorized Agents

You may submit a privacy request by emailing info@dayplay.io. To protect your data, we verify your identity by matching the request to information we already hold (typically your account email). An authorized agent may submit a request on your behalf with written permission; we may still ask you to verify your identity directly. We respond to verifiable requests within 45 days, extendable by an additional 45 days when reasonably necessary, with notice to you.

8. Children's Privacy

The Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from anyone under 18. If we discover that someone under 18 has provided personal information, we will immediately delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy at https://www.dayplay.io/policyand updating the "Last updated" date at the top.

10. SMS Text Messaging

Dayplay LLC provides the SMS number +1 (415) 426-1534 on https://www.dayplay.io(site footer: "Text Dayplay: +1 (415) 426-1534"). By texting that number, you opt in to receive Customer Care and Account Notification SMS from Dayplay LLC. Your first inbound message is your opt-in, and our confirmation reply restates these terms. Consent is not a condition of purchase.

• Message frequency: Message frequency may vary.
• Cost:Message and data rates may apply. Your mobile carrier's standard messaging rates apply to all messages sent and received.
• Opt-out: Reply STOP at any time to cancel. You will receive one confirmation message and no further messages.
• Help: Reply HELP for assistance, or contact us at the address in Section 11.
• Mobile data non-sharing: Mobile information, including text messaging originator opt-in data and consent, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Carrier liability: Carriers are not liable for delayed or undelivered messages.

11. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:

• Controller: Dayplay LLC, 1550 Wilson Blvd, Ste 700 PMB658, Arlington, VA 22209, United States.
• Privacy Contact / DPO: info@dayplay.io (privacy inquiries and rights requests).
• Website: https://www.dayplay.io/policy